"Design is not just what it looks like and feels like.Design is how it works."
Organization Design (OD) includes the design and implementation of the Organization's Structure, governance, roles, competencies and skills that are required to support strategic, business and transformational goals.
A leader has three levers of change
Instead of merely addressing the Organisation Structure, Peoplewiz treats it as one element of the comprehensive OD approach that includes alignment between vision, strategy, structure, people, competencies, processes, rewards and culture.
Our OD process is a hybrid of both top-down view that is driven by the business, vision and strategy as well as bottom-up view that is captured through an AI powered platform, Reconfig.For more Insights click here
Evaluating, restructuring or reshaping your Organizational Design can help if you are facing one of the following business challenges:
Design of an Organization is not an exact science. Our approach is to design and define criteria, extensively research and benchmark, create guiding principles, propose options and facilitate consensus amongst stakeholders.
Organization Design (OD) defines the design and implementation of the Organization's structure, governance, roles, competencies and skills that are required to support strategic, business and transformational goals.
Instead of merely addressing the Organizational Structure by redoing Organizational charts and organograms, PeopleWiz treats it as one element of a comprehensive OD approach that includes alignment between vision, strategy, structure, people, competencies, processes, rewards and culture.
Our OD process is a hybrid of both a top- down view that is driven by the business vision and strategy, while focusing on a high-level structure and governance, and a bottom-up view that is driven by day-to-day operational processes and refers to the alignment of operating roles, work units, control and coordination.
PeopleWiz has partnered with Reconfig to benefit from a data driven Organizational Design approach to build a bottom-up view of the organization.
PeopleWiz Consultants utilize Reconfig’s AI software tool for data collection, analysis and Optimization of Organizational Structures
The platform allows to the use of technology to
• Map the current Organization
• Identify the most efficient way to align the structure with the work processes
• Optimize the Organization by minimizing Coordination Cost
PeopleWiz OD consultants adopt the well-established STAR Model by Galbraith as the foundation for diagnosing and designing Organizations. There is no one-size-fits-all organization design.
All designs have merit but not for all companies in all circumstances. The design, or combination of designs, that should be chosen is the one that best meets the criteria derived from the strategy. Some of the Organizational Designs that our OD experts have created and implemented successfully across our clients are
• Matrix Organizational Structure
• Product Organizational Structure
• Functional Structure or Staff Organizations Structure
• Hybrid Organizational Structure
• Geography based Organizational Structure
• Creation of Shared Services Organization
• Creation of Virtual organizations
• Sales Team Structures
• Flattening of Organizational Hierarchy
• Team of Teams Structure
• Self Managing team structure
• Pod Organizational Structure
• Cells, Squads & Tribe Organizational Structure
• Zero based Organizations
• Purpose-built Organizations
• Agile Team Structure
To gain a broader perspective while designing your own Organization, PeopleWiz Consultants research on successful operating models in your industry and key learning from them. These could be your direct competitors or allied companies with progressive Organizational Design practices that are worth learning from.
Extensive Literature review, secondary research and primary research is conducted to gain insights and use them for creating effective design principles.
We maintain a repository of modern operating models applicable in various sectors for providing reference to our design recommendations.
A successful implementation requires that the new design has been sufficiently developed to suit every function or unit in the Organization. Depending on the need of the Organization this could mean developing
Job Descriptions - This includes job purpose, Key result area, Measure of Performance of KPI (Key Performance Indicators), Span of control, external and internal interfaces.
Job Specifications - This includes a detailed candidate profile including qualification, experience, skills etc.
Job Evaluation, Job Levelling, Grade Structure or Job band structure - Using the basic principles of Job evaluation and grade mapping, an accurate job hierarchy is created that can help organization create appealing career paths, effective succession plans and suitable compensation structures. This also helps in building manpower modelling information that is critical for business success.
Responsibility Matrix or RACI Matrix - RACI is an acronym derived from the four key responsibilities most typically used: Responsible, Accountable, Consulted, and Informed. It is used for clarifying and defining roles and responsibilities in cross-functional or departmental projects and processes.
Change Management Planning - The right blend of planning and execution skills with a formal approach to change management is recommended to ensure that OD initiative is a success. PeopleWiz consultants facilitate extensive impact assessment and business readiness planning by co creating implementation roadmaps and interweaving them with other initiatives like upgrading Performance Management Scheme, Competency Modeling, Goal setting & Review. Measuring success and satisfaction of the employees is carried out so that the initiative remains on track and the promised benefits can be realized. Experienced Change management consultants drive the monitoring and tracking to ensure that the Organization design changes are institutionalized.
Employee Communication - A critical element of effective implementation is Employee Communication. This is facilitated by capturing employee voice in the initial diagnosis stage, engaging key stakeholders throughout the project as well as creating persuasive messages during implementation. We are equipped to design as well as deliver communication events like Town Halls, Leadership meets, FAQs and other communiques.
Participative Approach - We strongly believe that no external consultant can succeed in implementing any change to client's Organization without adopting a participatory approach. PeopleWiz prides itself for the excellent team orientation that its consultants possess. We work closely with the management to ensure that an acceptance for the initiatives is generated and adoption of the changes is sustained.
Before introducing a change initiative, it is essential to assess the impact on the overall organizational structure and identify changes in roles and responsibilities. If structural realignment becomes critical due to the process changes, PeopleWiz Change Manager guides how best to organize employee groups around the future state process. A process-based organization design would involve using a role mapping technique to identify the tasks that each role should perform in the desired state. PeopleWiz Change Managers use the desired process flows and role design workshops to:
CARE Group has embarked on a transformational journey and HR & Culture are the most important elements. We needed partners that could truly understand us and our needs. PeopleWiz were probably the best we could have chosen. They helped us take some deep transformational steps, which needed careful calibration and insights. The diverse team applied perspective of business, HR, and finance to build effective solutions while matching the swift pace of the assignment. Highly recommended for business aligned and people focused consulting!
We chose PeopleWiz when we were looking for niche expertise in the area of Organization Design. The team adopted a rigorous approach to building recommendations. They took efforts to understand Quick Heal and also brought unique insights from the industry. Their openness, concern for clients and participative approach has been truly appreciated at Quick Heal. We would highly recommend PeopleWiz to anyone looking for a partner who will not just deliver but also care.
I find in PeopleWiz, a dedicated partner, who spares no effort to understand my challenges and requirement. They are conscious about quality, open to feedback and flexible in their approach. I have found them always ready to support and work as one of our own. It has been a pleasure working with them.
PeopleWiz worked with our Systems Integration Business, to articulate the vision, build consensus on business goals and recommend an Organization Design that gets us ready for the future. The business appreciation, industry insight and concern for satisfying the customer with quality work makes PeopleWiz stand apart.
In PeopleWiz, we found the HR partners who invested time and efforts in understanding our Organization, its mission, our HR philosophy and strategy before coming out with recommendations that were not only practical, realistic and beneficial to both management and employees, but also were benchmarked to best practices.
We have been collaborating with PeopleWiz to deliver projects globally to our clients supporting them with advisory services covering a range of topics on Organization Design, Performance Management, People Policy creation and other People Management Processes. The team has brought in deep expertise across all areas and has always stepped up to the occasion managing tight deadlines, and unique client requirements. We greatly admire their keenness to explore new sectors and look forward to a continued and fruitful partnership.
With ConnectWise expanding its base in India through acquisitions, we were looking out for knowledgeable HR partners who would help us in ensuring local compliance as well as cultural integration. With PeopleWiz, we have found the right mix of HR expertise, commitment and ownership. It has been a pleasure partnering with PeopleWiz and we would highly recommend them for anyone who need a committed HR partner while making a foray in the Indian markets.
A knowledgeable team of consultants, PeopleWiz produced deliverables that were well researched, realistic and easy to use. I found them to be methodical, flexible in their approach and open to ideas. They have created a meaningful repository of work that will be useful for our future developmental work.
A great team to work with, PeopleWiz consultants show consistently high level of energy, inspiring and motivating the management and employees alike. It has been a pleasure to associate with them.
PeopleWiz team has displayed high level ownership and concern for Neologic’s benefit. Throughout the design and deployment of the new structure. Our continued engagement with them is a testament to the confidence and trust that they have rightfully earned.
Get to know more about Reconfig - an AI driven platform for data driven Organization Design.